Crisis Management
How does one get prepared for the untoward incident of disaster, crisis, and business or service disruption? It is inevitable that each of us will be affected by a crisis at one time or another.
Programme Overview
How does one get prepared for the untoward incident of disaster, crisis, and business or service disruption? It is inevitable that each of us will be affected by a crisis at one time or another. Virtually no organization – irrespective of its size, nature of business, or location – is immune from a crisis situation. Emergencies can arise at any time and from many causes. Crisis management is a relatively new field of management.
Typically, proactive crisis management activities include forecasting potential crises and planning how to deal with them. Hopefully, organizations have time and resources to complete a crisis management plan before they experience a crisis. Crisis management in the face of a current, real crisis includes identifying the real nature of a current crisis, intervening to minimize damage, and recovering from the crisis.
Objectives
- Acquire an eye for the symptoms & causes of crises, and the knowledge on how to handle them.
- Critically examine a few selected crisis case studies to learn about effective vs. ineffective ways of handling a crisis situation.
- Participate in interactive exercises.
- Understand the leadership styles that can help or hinder you.
- Anticipate problems and enhance strategic roles in assisting the organization.
- Reduce the likelihood that the organization may suffer huge losses.
- Anyone who wants to learn about effectively managing a crisis situation.
Who Should Attend
This program is prepared for Crisis Management team members.
Methodology
Materials: Notes, Bullet point presentation, Essays, Articles, and newspaper cuttings.
Delivery: PowerPoint notes, Flip chart, Group discussions, Case studies, Practical cases, and group exercises.